Hendersonville, NC 28791
201.618.1328 (C) | 828.595.9341 (O)
info@e-outbox.com

The Digital Creative Solution
For Independent Businesses
& Non-Profit Organizations

SUPPORT

e-outbox offers a variety of support packages, depending on the complexity of your website and the frequency of your updates.

  • Payable monthly or quarterly (10% discount)
  • Covers website updates, hosting, domain & email issues
  • Activity Log provided monthly
  • Option of open maintenance contract billable per hour (as needed)
  • New functionality programming is included in the Advanced Package or covered for the 1st hour and billable per hour afterwards (Intermediate Package only)

e-outbox is a registered Pro Partner with GoDaddy and receives top tech support with no waiting time. However, we’ll work with a client’s 3rd party hosting vendor (Network Solutions, Ionos, HostGator, Register.com, Wix, Square Space, etc…), as long as the appropriate hosting login credentials are provided.

To order one of our Support Packages, please CONTACT US and provide us with all of your relevant information in the Comments box. We will promptly respond to your inquiry with a package proposal.

MAINTENANCE PACKAGE BASIC INTERMEDIATE ADVANCED
Website text, image & link updates
X
X
X
Website structural upgrades
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1st Hour Included
X
Email forms, image slider & image galleries updates
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X
X
Password-protected content, membership platform & e-commerce updates
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X
Domain registration, transfer & SSL certificate
X
X
X
Email account(s) management
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X
X
Google Analytics monthly & analysis
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X
X

Please CONTACT US for package pricing & duration. Payable as a monthly or discounted quarterly retainer.