Hendersonville, NC 28791
201.618.1328 (C) | 828.595.9341 (O)

The Digital Creative Solution
For Independent Businesses
& Non-Profit Organizations



e-outbox offers free-of-charge, candid reviews of your website, including SEO, social platforms and any 3rd party integration. If you wish to receive an estimate proposal for a project, please CLICK HERE to send us an inquiry.

  • We will respond as promptly as possible with a detailed outline of services and fees. All estimates are as all-inclusive flat-fee for self-contained projects.
  • Projects that are on a recurring schedule can be priced per occurrence or as a retainer, depending of the nature of the project and our clients’ needs and budget.
  • When submitting an inquiry for an estimate, please be as detailed as possible, and make sure to include any absolute requirements such as deadline, budget and/or technical requirements.


e-outbox accepts payments by credit/debit card via our Pay Pal business account (or pay using your Pay Pal account) or via Zelle. We also accepts business checks by mail. 

Payments are structured as follow:

  • 30% deposit at contract signing
  • 30% 2nd payment 30 days afterwards
  • 30% last payment 60 days afterwards
  • Independent projects under $3,000.00 require a 50% deposit with a final 50% at project completion
  • Hourly rate is $65.00/hr for all projects
  • Maintenance & Email Marketing packages can be billed as a monthly or quarterly retainer


  • e-outbox will refund within 72 hrs of cancellation notice the entire amount of collected payment if project is cancelled within 72 hours of contract sign-off date.
  • If cancellation of project is submitted after 72 hrs of contract sign-off date, remaining of unused amount will be refund after 5 business days but any amount already applied to the project prior to late cancellation notice will not be refunded.
  • Monthly or quarterly retainer cancellations are required 30 days in advance, otherwise, remaining value of retainer will be charged. Reason for cancellation has to be provided in all cases.


  • Payments are required to be paid on dates set-up in contract
  • If project is held back by client, due to unprovided material, payments are still due on dates set-up in contract
  • Late payments benefit from a 5 business days grace period, after which a 5% of outstanding dues will be applied per late business day until outstanding balance is paid in full
  • Failure to settle any outstanding due will result in assets being held by e-outbox until outstanding balance is paid in full, including late accrued fees as described above. Assets will be released to client within 5 business days of outstanding balance being paid in full, including late accrued fees
  • Guidelines do not apply in the event of “force majeure” reasons for non payment such as unexpected hospitalization, health hazard and/or physical accident

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