FAQ

Q: Are Websites created from templates?
A: With the advent of mobile devices, we design and develop websites as fully mobile-responsive on Word Press for most clients. We do have the ability to customize Word Press themes thoroughly, in regard to layout, color scheme, fonts and functionality. we can also utilize GoDaddy’s proprietary platform, Go Central, for small projects.

Q: Is this a service my independent business can afford?
A: Pricing will vary due to volume, functionality, specs and features. However, we work closely within our clients’ budgets.

Q: Will you charge me to discuss a project?
A: No. Our one-on-one consultation time, project analysis and project estimate are provided free of charge.

Q: Will I need to pay in advance for a project?
A: We require 30% up front, 30% 30 days after and 30% at completion. Small projects may be deliverable with 50% upfront and 50% at completion. The only instances of re-billable hours apply when a task is being added after the initial contract is signed at a $50.00 per hour rate. We also offer marketing and maintenance retainers.

Q: Do you provide SEO and/or Social Media strategy?
A: As an “all-in-one” services company, we do provide SEO and Social Media strategy and execution. Our basic SEO and Social Media package is included in every website project. Our intermediate and advanced packages are generally contracted as on a retainer base, depending of the project’s scope and complexity.

Q: Is your email marketing services all-inclusive?
A: Yes. We can strategize retention, research acquisition, act as your list broker, as well as developing all creative, managing accounts and providing detailed reports.

Q: Do you outsource your design and development?
A: No, design and development are all in-house. We also handle our SEO and social media internally. We do use strategic partners in the area of video media, copy writing, hosting and custom programming.

Q: Do you provide offline and print design services?
A: Yes, we provide design and development for corporate ID, postcards, pamphlets, brochures, trade how assets and print advertisement.

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